HDFC Bank Revises Tata Neu Infinity Credit Card Lounge Access Rules Effective

Starting June 10, 2025, HDFC Bank is revising its lounge access policy for Tata Neu Infinity Credit Cardholders. These changes are significant and will affect how customers access both domestic and international airport lounges. The bank has introduced a milestone-based system for domestic lounge access while retaining international benefits via the Priority Pass program. Here’s a complete breakdown of the new rules and how you can make the most of them.

Key Changes to Domestic Lounge Access

Earlier, Tata Neu Infinity Credit Cardholders could access domestic lounges simply by swiping their cards at eligible terminals. However, this direct access feature is being replaced with a voucher-based system that requires cardholders to meet a quarterly spending milestone of ₹50,000.

How It Works:

• Spend ₹50,000 in a calendar quarter using your Tata Neu Infinity HDFC Bank Credit Card.
• Once you meet the spending threshold, you’ll receive up to two complimentary domestic lounge vouchers per quarter (maximum of 8 vouchers per year).
• The vouchers will be sent via SMS and email within a short period after hitting the milestone.
• You must claim the voucher within 120 days of receiving the notification.
• Claimed vouchers can be used at eligible lounges within 180 days from the date of issuance.

This new rule encourages cardholders to maximize their card usage, thereby gaining additional travel perks as a reward.

How to Check Your Lounge Voucher Eligibility

To simplify the process for users, HDFC Bank has made it easy to track spending and voucher eligibility through its digital platforms. Here’s how you can check:

Steps:

1. Log in to HDFC Bank NetBanking or the MobileBanking App.
2. Navigate to the Credit Card section.
3. Select your Tata Neu HDFC Bank Credit Card.
4. Click on Redeem Reward Points to open the Rewards Portal.
5. In the Rewards Portal, go to MyReward > Spend Promo Details.
6. Check your quarterly spending and see if you have qualified for lounge vouchers.

This transparent tracking mechanism helps cardholders stay updated and plan their expenses accordingly.

International Lounge Access – What’s Still the Same

HDFC Bank has retained the international lounge benefit through the Priority Pass program. Tata Neu Infinity cardholders are entitled to four complimentary international lounge visits per calendar year.

Key Points:

• Available to both Visa and RuPay cardholders.
• RuPay users will be charged a nominal fee of $3.25 per visit, while Visa cardholders enjoy complimentary access.
• Priority Pass membership must be activated separately if not already done.

This feature makes the card highly appealing to frequent international travelers, offering comfort and convenience during transit.

Additional Benefits of Tata Neu Infinity Credit Card

Besides the revamped lounge access policy, the Tata Neu Infinity card continues to offer a variety of value-added services, including:

• Complimentary insurance coverage (travel and purchase protection).
• NeuCoins on every transaction, redeemable on the Tata Neu platform.
• Exclusive Tata brand offers across electronics, fashion, groceries, and more.
• Low foreign exchange markup fee, making it an ideal travel companion.

These features further enhance the utility of the card beyond travel benefits.

Impact of the New Lounge Access Policy

The new policy aligns with industry trends that reward active card usage. By introducing a spending milestone for lounge access, HDFC Bank aims to incentivize cardholders to engage more with their Tata Neu Infinity Credit Card.

While some users may find the shift from swipe-based access to milestone-based access restrictive, the policy ensures that those who regularly use the card are rewarded with premium travel benefits.

Conclusion

The revised lounge access policy for Tata Neu Infinity HDFC Bank Credit Card, effective June 10, 2025, reflects a strategic move by the bank to promote card usage while offering travel-related rewards. By tying lounge access to spending milestones, HDFC Bank ensures value for active users. Cardholders should monitor their spending and claim vouchers promptly to take full advantage of these benefits.

Frequently Asked Questions